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Terms & Conditions

 

About These Terms and Conditions
In these Terms and Conditions "we" and "us" mean Sonic Frog Pty Ltd ABN 26 614 474 733 of PO Box 167, Hindmarsh, SA 5007 Australia, and "you" means you the customer. These Terms and Conditions together with your Order constitute the entire Contract between us and you for the supply of Products. The Contract cannot be varied unless we agree to vary it in writing or by email.

Australian Sales Only
We sell and ship Products only within Australia. We will not make deliveries outside of Australia.

Legal Capacity To Transact
If you are under the age eighteen (18) years you cannot place orders with Sonic Frog.  By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years.  Should Sonic Frog suffer any damage or other losses as a result of a transaction entered into by a minor, Sonic Frog reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Sonic Frog.

Placing Your Order
You may order a product by adding it to your shopping cart on the Sonic Frog Web Site and clicking the "Checkout" button where you will be required to provide credit card details and full payment. When you place your Order, we will issue you with an Order Number. We will do this by email. By placing an Order, you are purchasing the Products you have selected based on these Terms and Conditions. We will notify you that your order is being processed by sending you an Order Confirmation and provide you with a tax receipt via email. We will send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your Order after payment is received we will contact you by email or telephone.

Payment Methods And Processing
Sonic Frog currently accepts Visa and MasterCard only. Orders placed on a weekend or a Public holiday will not begin payment processing until the next business day. Business days are Monday through Friday, excluding SA Public holidays.  We will email a tax receipt to you with your Order Confirmation.

Please Note: We are unable to accept credit cards issued by banks outside of Australia.

GST
Sonic Frog purchases include GST.

Prices
Sonic Frog always seeks to list Products with the most competitive prices. Sonic Frog reserves the right to change prices for Products displayed on the Sonic Frog website at any time before you place an Order.

The following applies to prices provided to customers unless specifically varied in writing by Sonic Frog:

  • All prices are in Australian dollars (AUD) and include GST (Goods and services tax).
  • All prices include package, handling and delivery.  FREE delivery applies to all orders $50.00 and over, otherwise delivery charges will apply.  Please refer to the Shipping & Delivery Policy for more information.
  • All prices include all international freight costs, import duties and clearance charges and any additional importation costs.

Supply Of Your Products
Subject to these Terms and Conditions, we will supply to you the Products indicated on your Order Confirmation. When your Order items have been dispatched, we will email you to confirm shipment.

Delivery Of Your Products
Please refer to the “Shipping & Delivery” page on the Sonic Frog website.

Consumer Guarantees
Consumer guarantees apply under the Australian Consumer Law. Nothing in these Terms and Conditions excludes the application of those guarantees. For more information about your rights as a consumer, see the Australian Consumer Law website at http://www.consumerlaw.gov.au.

Return Policy
Please refer to the “Return Policy” section of the Sonic Frog website.

Warranty & Services
Please refer to the “Warranty & Services” section of the Sonic Frog website.

Your Data - Use And Protection
By placing your Order, you agree that we may store, process and use data collected from your Order Form for the purposes of processing and delivering your Order. If you so indicate on the appropriate section of your Order Form, by placing your Order you also agree that we may use such data, other than credit card details, in order to provide you with information from time to time on other Sonic Frog products that may be of interest to you. If you do not agree to our using such data in order to provide you with information on other Sonic Frog Products, you should indicate your non-agreement on the appropriate section of your Order Form. You may obtain a copy of the data held by us concerning you on request in writing. If any data held by us concerning you is incorrect, we will correct it on your written request. Please refer to our Privacy Policy.

Credit Card Fraud
While Sonic Frog employs Secure Sockets Layer (SSL) technology software for its transactions with our customers, Sonic Frog will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.

General
You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Sonic Frog. Any unauthorised assignment shall be deemed null and void. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby. Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition. Sonic Frog reserves the right to change the Terms and Conditions of sale at any time. The Terms and Conditions applicable to you are those on our website at the time you order a product. No Sonic Frog employee or agent has the authority to vary any of the Terms and Conditions governing any sale.

Force Majeure
To the extent permitted by law, Sonic Frog is not liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Sonic Frog, and Sonic Frog shall be entitled to a reasonable extension of time for the performance of such obligations.

Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of South Australia and shall be subject to the non-exclusive jurisdiction of the courts of South Australia.